Privacy Policy

1. Introduction

Thrive Therapy Kla is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes, but is not limited to, your name, contact details, demographic data, and payment information.
  • Health Information: This includes details you provide regarding your mental health, therapy goals, and treatment preferences.
  • Usage Data: Information on how you use our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

  • Provide and improve our therapy services.
  • Schedule and manage appointments.
  • Communicate with you about our services and respond to inquiries.
  • Maintain and secure our records as required by law.
  • Personalize your experience and enhance service quality.

4. Information Sharing and Disclosure

We do not sell or rent your information to third parties. We may share your information with:

  • Authorized Therapists: For treatment purposes, authorized therapists may access necessary data to provide effective therapy.
  • Service Providers: We may share data with trusted third-party providers for payment processing, analytics, or hosting, who are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to protect your safety and that of others.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no security measures are 100% effective, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your information, subject to legal requirements.
  • Withdraw your consent to our processing of your data at any time.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: karungiekabahesi07@gmail.com
  • Phone: (+256) 776454016